We’re here for you

You have a right to feel safe. If you’re not, you are within your rights to reach out for support. Here are a collection of third party support services that can help you.

Call the emergency services on 000

If your life or someone else’s is in immediate danger, call the emergency services for support.

Mental Health

Beyond Blue

Beyond Blue is an Australian independent non-profit organisation working to address issues associated with depression, suicide, anxiety disorders and other related mental illnesses.

Suicide Call Back Service

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

Lifeline

Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia.

MensLine

MensLine Australia is a telephone and online counselling service offering support for men.

Families and Children

Child Protection

You should make a report to Child Protection if you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type.

Parentline

Parentline is a statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years.
Experienced social workers, psychologists and family therapists can give you counselling and information around a wide range of parenting issues.

Kids Help Line

Kids Helpline is a service for young people to call anytime, for any reason.

Women's Crisis Line

DVConnect’s Womensline is a free helpline for women and their children in Queensland who are experiencing domestic and family violence.

WA Women's Domestic Violence 24h Helpline

A list of crisis support helplines for those experiencing family and domestic violence.

LGBTIAQ+ Support Services

QLife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

Family Violence & Sexual Assault Support Services

1800RESPECT

1800RESPECT is a national domestic, family and sexual violence counselling, information and support service.

The heart of community care since 1896

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Our Story

Kids First Australia is a proudly independent national child, youth and family services provider and early education specialist. Our vision is for all children and young people to thrive in resilient, strong and safe families and communities.

In 2023 Whitelion Youth, a leading national youth services agency merged into Kids First. In coming together we are committed to breaking cycles of disadvantage to shape bright, thriving futures. It is with great pride we stand together under the Kids First Australia banner to improve the life trajectories of children and young people.

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Our Story

Everything we do is underpinned by our guiding principle of ‘HEART’ – Hope, Empowerment, Accountability, Respect and Trust - the values which bind our culture, purpose and vision.

Our Mission

To intervene early and holistically with families to decrease the likelihood, frequency and severity of children and young people experiencing abuse and neglect.

What we do

In the universal setting of kindergartens, we pair early childhood development knowledge with our understanding of family dynamics to create the right conditions for thriving young learners. In settings like schools, we work directly with students to promote behaviours that exist in healthy relationships.

Our youth work includes outreach, and mentoring to build confidence, connection and pathways for young people to engage with education and employment pathways.

We reach out in our local community, engaging with families experiencing little bumps, and big ones, that impact their confidence as parents and their child's wellbeing. And we are there to work with children, young people and adults to assist their recovery from trauma.

Want to be part of our dedicated team? Click here to work with us!

Interested to volunteer with us? Click here to volunteer with us!

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What we do

Our Purpose

To improve the life trajectories of children and young people.

A Journey of Hope and Resilience

Safeguarding children for 125 years
written by Lucy Bracey and Fiona Poulton, Way Back When Consulting Historians

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A Friend of the Friendless: 1896 – 1924
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Times of Change: 1960 – 1973
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Challenges Ahead: 1974 – 1984
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A New Era: 1985 – 1999
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A New Era: 1985 – 1999
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Continuing Commitment: 2000 – 2016
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Child Safety Policy & Procedure

Kids First is committed to promoting and protecting the health, safety and wellbeing of all children. We have zero tolerance for child abuse and harm. Our vision is that:

"All children and young people thrive in resilient, strong and safe families and communities."

This policy underpins Kids First's vision, mission and values to support and improve the safety and wellbeing of children, young people and families, and places children's best interests at the heart of all decisions made at services delivered by Kids First.

Find the privacy policy here.

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Child Safety Policy and Procedure
Approved Date: Oct 22
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