We’re here for you

You have a right to feel safe. If you’re not, you are within your rights to reach out for support. Here are a collection of third party support services that can help you.

Call the emergency services on 000

If your life or someone else’s is in immediate danger, call the emergency services for support.

Mental Health

Beyond Blue

Beyond Blue is an Australian independent non-profit organisation working to address issues associated with depression, suicide, anxiety disorders and other related mental illnesses.

Suicide Call Back Service

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

Lifeline

Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia.

MensLine

MensLine Australia is a telephone and online counselling service offering support for men.

Families and Children

Child Protection

You should make a report to Child Protection if you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type.

Parentline

Parentline is a statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years.
Experienced social workers, psychologists and family therapists can give you counselling and information around a wide range of parenting issues.

Kids Help Line

Kids Helpline is a service for young people to call anytime, for any reason.

Women's Crisis Line

DVConnect’s Womensline is a free helpline for women and their children in Queensland who are experiencing domestic and family violence.

WA Women's Domestic Violence 24h Helpline

A list of crisis support helplines for those experiencing family and domestic violence.

LGBTIAQ+ Support Services

QLife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

Family Violence & Sexual Assault Support Services

1800RESPECT

1800RESPECT is a national domestic, family and sexual violence counselling, information and support service.

Our services

We take a client-led approach, so what we do depends on your needs and goals. We provide support in your home and we tailor our work around your priorities.

The support can be short-term or longer-term, depending on what works for you. For example, you may want more confidence to manage tricky or more challenging times with your child, or to know what your baby is telling you, or to feel closer to your child. Where you want to begin is where we will start.

Depending on your needs, we offer an evidenced based 10-session program called ‘Promoting First Relationships’, that supports the relationship between you and your child, and supports you to build your confidence in understanding yourself and your baby. We also have useful resources and information about parenting, and children’s emotional and behavioural development.

Who the team works with

Expecting parents and/or parents and carers who have a child aged 0 - 12.

Parents and carers who would like support to develop their relationship with their child and who would like support and resources for their child’s emotional and behavioural development

Families who live in Darebin, Yarra, Banyule, Nillumbik and Whittlesea.

We know that families have a range of structures and diverse backgrounds, and we accept and welcome referrals for diverse families.

Interested in finding out more?

The Orange Door takes all Integrated Family Services (IFS) enquiries for this region. Please contact The Orange Door and let them know Kids First is your preferred Family Service. Alternatively, if you 'd like to speak to us directly, fill in the below form and a member of our Intake and Engagement team will be in touch.

Please note: This program is available in VIC ONLY. If you are located outside of VIC, please enquire with your state-based service provider. Thank you.

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