Emse's Story

We’re here for you

You have a right to feel safe. If you’re not, you are within your rights to reach out for support. Here are a collection of third party support services that can help you.

Call the emergency services on 000

If your life or someone else’s is in immediate danger, call the emergency services for support.

Mental Health

Beyond Blue

Beyond Blue is an Australian independent non-profit organisation working to address issues associated with depression, suicide, anxiety disorders and other related mental illnesses.

Suicide Call Back Service

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

Lifeline

Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia.

MensLine

MensLine Australia is a telephone and online counselling service offering support for men.

Families and Children

Child Protection

You should make a report to Child Protection if you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type.

Parentline

Parentline is a statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years.
Experienced social workers, psychologists and family therapists can give you counselling and information around a wide range of parenting issues.

Kids Help Line

Kids Helpline is a service for young people to call anytime, for any reason.

Women's Crisis Line

DVConnect’s Womensline is a free helpline for women and their children in Queensland who are experiencing domestic and family violence.

WA Women's Domestic Violence 24h Helpline

A list of crisis support helplines for those experiencing family and domestic violence.

LGBTIAQ+ Support Services

QLife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

Family Violence & Sexual Assault Support Services

1800RESPECT

1800RESPECT is a national domestic, family and sexual violence counselling, information and support service.

Esme is an older woman who had been in a very long-term and abusive relationship since she was young.

She had never managed her own money. So it was a huge first step for her to do something many of us would take for granted and did when we were young - she got her own bank account.

It took months of engagement and work, but she was so happy when she was able to do this and deposit her own money.

Professional Statement

“The Orange Door offers a unique approach where both the emotional and practical needs of victim survivors can be explored. Esme had never had control of her own finances. And for her, this was a big step.

Every day, team members at NEMA Orange Door empower women as victim survivors of family violence.

Often, as with Esme, this begins with the act of listening. To hear and believe a woman’s story and to acknowledge her bravery in keeping herself and her children safe. She has survived. We can partner with her to build on this strength.”

- Kids First NEMA Orange Door team member

*For privacy, names have been changed in this client story

The Orange Door

You can access a range of family violence and family services through The Orange Door – in person or over the phone.

Download Esme's Story

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Esme's Story
Kids First Australia Client Story 2022
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