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We’re here for you

You have a right to feel safe. If you’re not, you are within your rights to reach out for support. Here are a collection of third party support services that can help you.

Call the emergency services on 000

If your life or someone else’s is in immediate danger, call the emergency services for support.

Mental Health

Beyond Blue

Beyond Blue is an Australian independent non-profit organisation working to address issues associated with depression, suicide, anxiety disorders and other related mental illnesses.

Chat Online1300 22 4636

Suicide Call Back Service

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

Visit Suicide Call Back Service website 1300 659 467

Lifeline

Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia.

Chat online13 11 14

MensLine

MensLine Australia is a telephone and online counselling service offering support for men.

Chat online1300 78 99 78

Families and Children

Child Protection

You should make a report to Child Protection if you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type.

13 12 78

Parentline

Parentline is a statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years.
Experienced social workers, psychologists and family therapists can give you counselling and information around a wide range of parenting issues.

Parentline13 22 89

Kids Help Line

Kids Helpline is a service for young people to call anytime, for any reason.

Parentline1800 55 1800

Women's Crisis Line

DVConnect’s Womensline is a free helpline for women and their children in Queensland who are experiencing domestic and family violence.

1800 811 811

WA Women's Domestic Violence 24h Helpline

A list of crisis support helplines for those experiencing family and domestic violence.

1800 007 339

LGBTIAQ+ Support Services

QLife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

Chat online 1800 184 527

Family Violence & Sexual Assault Support Services

1800RESPECT

1800RESPECT is a national domestic, family and sexual violence counselling, information and support service.

1800RESPECT1800 737 732

Supporting Your Child Through Trauma: Free Video Series

Practical tools for parents and carers

Created by Kids First’s Sexual Abuse Counselling & Prevention Program (SACPP) team, this free video series provides parents and carers with tools to:

  • Recognise and respond to signs of trauma, including sexual abuse
  • Build confidence in supporting children after trauma
  • Access prevention resources such as Online Risks and Safety to protect children online

How to use the videos:

  • Watch anytime, anywhere - at your own pace
  • Pause between videos and return when you feel ready
  • Ask for help if anything feels overwhelming

Need support or more information? Help is always available - call 1800 RESPECT (1800 737 732) or Lifeline (13 11 14) for 24/7 support. You can also contact the Kids First's Intake Team at [email protected] or phone us on (03) 9450 0900.

Practical tools for parents and carers

Understanding and Responding to Child Sexual Abuse

Learn to recognise signs, respond safely, and support your child’s recovery.

12 Videos

Trauma and Brain Regulation

Learn how trauma affects the brain and discover strategies to help your child feel safe, calm, and connected.

13 Videos

Online Risks and Safety

Practical advice to guide children through online spaces, reduce risks, and build safer digital habits.

11 Videos
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