We’re here for you

You have a right to feel safe. If you’re not, you are within your rights to reach out for support. Here are a collection of third party support services that can help you.

Call the emergency services on 000

If your life or someone else’s is in immediate danger, call the emergency services for support.

Mental Health

Beyond Blue

Beyond Blue is an Australian independent non-profit organisation working to address issues associated with depression, suicide, anxiety disorders and other related mental illnesses.

Suicide Call Back Service

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

Lifeline

Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia.

MensLine

MensLine Australia is a telephone and online counselling service offering support for men.

Families and Children

Child Protection

You should make a report to Child Protection if you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type.

Parentline

Parentline is a statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years.
Experienced social workers, psychologists and family therapists can give you counselling and information around a wide range of parenting issues.

Kids Help Line

Kids Helpline is a service for young people to call anytime, for any reason.

Women's Crisis Line

DVConnect’s Womensline is a free helpline for women and their children in Queensland who are experiencing domestic and family violence.

WA Women's Domestic Violence 24h Helpline

A list of crisis support helplines for those experiencing family and domestic violence.

LGBTIAQ+ Support Services

QLife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

Family Violence & Sexual Assault Support Services

1800RESPECT

1800RESPECT is a national domestic, family and sexual violence counselling, information and support service.

Kids First Trauma Informed Training and Consultancy - School Readiness

Through School Readiness Funding (VIC), Preschool Boost (SA) and Flexible Support Packages, Kids First Australia works alongside kindergarten and preschool educators to strengthen children's development, wellbeing and confidence in the critical years before school — with bespoke, flexible programs built around the needs of your service.

School Readiness Funding — Victoria

We are an accredited School Readiness Funding provider as part of the Victorian State Government School Readiness funding menu. Our bespoke, trauma-informed training is tailored to the specific needs of your service, your educators and the children and families you work with.

Preschool Boost — South Australia

We are an accredited Preschool Boost provider as part of the South Australian State Government Preschool Boost funding menu. Contact us to discuss how we can support your service through the Preschool Boost program.

Flexible Support Packages

Flexible Support Packages provide short-term early intervention support for children experiencing vulnerability in early learning settings. Kids First delivers bespoke FSP programs across Victoria, tailored to the needs of each child and family.

All about our programs

Kids First Australia delivers bespoke, trauma-informed training and support for early years educators across Victoria and South Australia. Our programs — School Readiness Funding (VIC), Preschool Boost (SA) and Flexible Support Packages — are founded on trauma-informed practice and a deep understanding of child development, family engagement and educator wellbeing.

We design every program around the specific needs of your service, your educators and the children and families you work with — delivered in-person, online, or a combination of both.

All about our programs

Our impact

Over the past two and a half years, Kids First Australia has provided early childhood professional learning and practice support to approximately 69 ECEC services, supporting educators and positively impacting an estimated 4,500–5,000 children across Victoria through the School Readiness Funding menu. Our work is now expanding into South Australia through Preschool Boost.

Our impact

What you can expect from our training modules

The hands-on ideas we can take back to the classroom, and all the theory around trauma and how it relates to the brain.

What educators say about our training

— Educator

Get in touch about our training programs

For more information about our School Readiness Funding (VIC), Preschool Boost (SA) or Flexible Support Packages programs, fill in the form below and one of our team will be in touch shortly. Alternatively contact us directly:

VIC: Noha Elhanafy [email protected] | 0417 689 769   SA: Pam Reid [email protected] | 0459 582 415

Frequently Asked Questions

Q. Is Kids First an accredited DET school readiness provider? A. Yes — Kids First Australia is an accredited School Readiness Provider as part of the Victorian State Government School Readiness funding menu, and an accredited Preschool Boost provider as part of the South Australian State Government Preschool Boost funding menu. We also deliver Flexible Support Packages across Victoria and South Australia.

Q. How do I know my Kindergarten’s funding allocation? A. VIC — School Readiness Funding: The Department of Education will contact your service around September each year to advise your funding allocation for the following year. Your regional Kindergarten Improvement Advisor can help with any queries. SA — Preschool Boost: Visit the SA Early Childhood website or contact us directly — we can help you understand your eligibility and develop a tailored package.

Q. Can I access training or consultancy for our educators online? A. Yes — we offer training and consultancy online via Microsoft Teams, in-person at your service, or a combination of both. We work around what suits your team.

Q. How long are the training sessions? A. Each training package runs for approximately 2 hours.

Q. How much does training cost? A. Training sessions are priced for groups of up to 10 people. For groups larger than 10, an additional fee of $55 per person applies. Services accessing School Readiness Funding (VIC) or Preschool Boost (SA) can use their government funding allocation to cover costs. Contact us to discuss a package that suits your budget.

Q. Are there travel costs for in-person training? A. Travel costs apply for in-person sessions outside our local area:

  • 0–100km: $220 per site visit
  • 100–200km: $495 per site visit
  • 200–300km: $770 per site visit
  • 300km+: to be discussed with Kids First, as accommodation costs may apply

Q. How many staff at my Kinder need to be trained? A. Our training packages can be run for 10 people at the listed price, and more people may attend for an additional fee per person. Based on your funding allocation, you can decide how many staff members you wish to include. Consultancy is undertaken one on one with team members, or in small groups of 3 or 4 people.

Q. Can the training be tailored to my organisation? A. Absolutely — and this is one of the things that sets Kids First apart. We design every program around the specific needs of your service, your educators and the children and families you work with. Our trainers take questions throughout every session and adapt content to your context.

Q. My Kinder has limited funding, can I mix and match or tailor the training? A. Yes. We're happy to discuss a training plan that suits your needs and budget. Contact us and we'll help you make the most of your funding allocation — whether that's SRF, Preschool Boost or a privately funded arrangement.

Q. My Kinder receives a high level of funding, do you offer ‘boosters’ or additional training throughout the year? A. Yes! All of our training and consultancy can be tailored to meet your budget and training needs. We can offer ongoing support throughout the year based on your needs. Call us to discuss this further!

Q. Do you deliver Preschool Boost training in South Australia? A. Yes — Kids First Australia is an accredited Preschool Boost provider in South Australia. We deliver bespoke, trauma-informed training for preschool educators through the SA Preschool Boost funding menu. Contact Pam Reid at [email protected] or 0459 582 415 to discuss your service's needs. Preschool Boost training 

Q. What are Flexible Support Packages and does Kids First deliver them? A. Flexible Support Packages (FSPs) are government-funded, short-term support packages — up to 10 weeks — for children in early learning settings who have a background of trauma and adversity, consistently demonstrate behaviours of concern, or need immediate support to stabilise their attendance and inclusion. Kids First delivers FSPs across Victoria and South Australia. Contact us to discuss whether an FSP is right for a child in your service. Flexible Support Packages

Q. What makes Kids First different from other SR providers? A. Kids First runs its own early childhood centres — which means we practise what we teach, every day. We also conducted the first randomised control trial of its kind in Australia, measuring the impact of quality, trauma-informed and relational pedagogy on children experiencing adversity. Our training comes from genuine firsthand experience in the early years sector. And unlike many providers, every program we deliver is bespoke — designed around your service.

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