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We’re here for you

You have a right to feel safe. If you’re not, you are within your rights to reach out for support. Here are a collection of third party support services that can help you.

Call the emergency services on 000

If your life or someone else’s is in immediate danger, call the emergency services for support.

Mental Health

Beyond Blue

Beyond Blue is an Australian independent non-profit organisation working to address issues associated with depression, suicide, anxiety disorders and other related mental illnesses.

Chat Online1300 22 4636

Suicide Call Back Service

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

Visit Suicide Call Back Service website 1300 659 467

Lifeline

Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia.

Chat online13 11 14

MensLine

MensLine Australia is a telephone and online counselling service offering support for men.

Chat online1300 78 99 78

Families and Children

Child Protection

You should make a report to Child Protection if you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type.

13 12 78

Parentline

Parentline is a statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years.
Experienced social workers, psychologists and family therapists can give you counselling and information around a wide range of parenting issues.

Parentline13 22 89

Kids Help Line

Kids Helpline is a service for young people to call anytime, for any reason.

Parentline1800 55 1800

Women's Crisis Line

DVConnect’s Womensline is a free helpline for women and their children in Queensland who are experiencing domestic and family violence.

1800 811 811

WA Women's Domestic Violence 24h Helpline

A list of crisis support helplines for those experiencing family and domestic violence.

1800 007 339

LGBTIAQ+ Support Services

QLife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

Chat online 1800 184 527

Family Violence & Sexual Assault Support Services

1800RESPECT

1800RESPECT is a national domestic, family and sexual violence counselling, information and support service.

1800RESPECT1800 737 732

A Vision for a Universal Community Hub

During the visit, Kids First outlined its commitment to developing an inclusive, centralised hub where individuals and families can access a wide range of essential services, including:

  • Family support programs
  • Mental health and wellbeing resources
  • Educational workshops
  • Youth engagement and diversion programs

“Our goal is to create a space where the community feels supported, connected, and empowered,” said Maddy D’Angelo, SA Operations Lead. “By bringing together key services under one roof, we can make it easier for families and young people to access the help they need, when they need it.”

Building on success: Interest in WA drop-in model

A key point of discussion was Kids First Australia’s Western Australia Drop-In model, which has successfully provided young people with a safe, welcoming space that offers:

  • Psycho-social education
  • Diversion programs
  • Community connection initiatives

Council representatives expressed strong interest in exploring how this model could be adapted to better serve young people in South Australia, ensuring they have access to support that fosters positive development and community engagement.

Looking ahead: Strengthening partnerships with Council

Kids First Australia will continue working closely with the Port Adelaide Enfield Council to develop collaborative initiatives, including planning for the 2025 National Youth Week event at Clearview. We will provide vital data and insights to council members ahead of their key discussions in June.

“We are committed to working hand-in-hand with Council and the community to create impactful, sustainable programs that respond directly to local needs,” said Daniel Pisani, General Manager Western and South Australia. “This visit was an important step in deepening our partnership and shaping the future of community services in the region.”

Left to right: Manager of Communities, Libraries and Learning Liz Byrn; Mayor of Port Adelaide Enfield Claire Boan; SA Operations Lead Maddy D’Angelo; and General Manager Western and South Australia Daniel Pisani.
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