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Kids First's response to Covid-19 - same services, delivered differently

March 16, 2020

Our thoughts are with everyone who is impacted by the Covid-19 crisis.

Kids First has been at the heart of community care for more than 120 years and rest assured, we are not going anywhere and will continue to provide community services for children and families.

We have made changes to the way we deliver these services - but we want you to know we are here for the community and the children and families we work with. 

How will we operate? 

Where we can, we're shifting to phone and video means to engage with our clients. And our staff will collaborate and connect with each other remotely.

Our kindergartens at Korin Korin (Wollert) and in Seymour have closed for term one and will operate in line with all Department of Education decisions.  And in the interest of staff, volunteer and customer safety, we have closed our two Op Shops.

How can I access Kids First?

Contacting us has not changed, and our intake service is open for business and ready for referrals. Call 9450 0900 or email [email protected]

For the time being, our Child and Family Centres in Thomastown and Heidelberg will be closed.  

Like everyone we are adapting to this rapidly changing situation. But our commitment to seeing kids thrive and families strong and safe, is unwavering. 

Useful resources 


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