Arising from a Royal Commission into Family Violence recommendation (calling for greater collaboration, transparency and integration across service systems responsible for keeping women and children safe whilst holding violent men to account), Kids First was appointed as lead partner in the establishment and operations of north east Melbourne’s ‘The Orange Door’ Support and Safety Hub. Live as of July 2018, this is one of the initial five rolled out across the state by Family Safety Victoria.
Similar to Child FIRST, The Orange Door provides one access point for women, children and families to receive support if they are experiencing family violence, or any issue that impacts on child wellbeing and family function. In many cases, families will be referred onto the NEMA Integrated Family Services Alliance for case work and therapeutic interventions.
Child FIRST now operates as The Orange Door based in Burgundy Street, Heidelberg, along with Berry Street family violence services, Dianella Plenty Valley (DPV) men’s services, VACCA and DHHS community-based child protection.
Committed to providing specialist holistic assessment and intervention to families, Kids First holds the integrated practice portfolio within The Orange Door and applies a child wellbeing and family focused lens. In response to Child FIRST/The Orange Door’s ever-increasing referral workload, the North East Child and Family Services Alliance continue to refine a demand management strategy to reduce waiting times for families, manage risk and provide a timelier service response.
For more information or to make a referral:
The Orange Door (North Eastern Melbourne)
40 Burgundy Street
Tel: 1800 319 355
Open: Monday to Friday, 9am – 5pm